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How can we help?

Our office hours are Monday to Friday 9.00am – 5.30pm AEST.
We are Closed on Public Holidays.


Customer Care

Please call our customer care team for your order enquires. 

Our call centre hours are Monday to Friday 9am - 5.30pm AEST.

Due to the high call volumes we are currently experiencing please allow longer than usual wait times. Please leave a voicemail or Contact Us via the form on this web page.

Customer Care Australia: 1800 151 110

Customer Care New Zealand: 64 9888 9791

For information about the National Relay Service for hearing and speech impaired people, please refer to the below link:

National Relay Service | Australian Government Department of Health For information about the Translating and Interpreter Service for people who speak languages other than English, please refer to the below link: Translating and Interpreting Service (TIS National)



For all customer queries, please email us through the Help & Support form to the left. 

Please note that we are receiving a higher than normal volume of enquiries - we are experiencing longer than usual wait periods. We apologise for this delay.



Rockmans Customer Service Team
PO Box 7
St Peters, NSW 2044


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