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Terms and Conditions

Welcome to the rockmans.com.au Web Site. Rockmans provides this Site as a service to you, our customers. Please review the following basic rules that govern your use of our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.

 

Definitions

“Conditions”
  means these terms and conditions;
“Contract/Agreement”
  means the contract incorporating these Conditions which is formed when You place an Order and We confirm acceptance of such Order;
“International”
  means countries other than Australia
“Transactions/Order”
  means an order placed by You via this Website for one or more Products;
“Personal Information”
  means all and any information provided by You in an Order or when registering on any part of this Website to include without limit your name, address and card details;
“Product”
  means any product advertised on this Website;
 “We/Us/Our”
  means Rockmans, NONI B Group Ltd
“Website/site”
  means rockmans.com.au which is operated by Us;
 “You/Your”
  means a user of this Website.

 

Unless we expressly provide otherwise, all Transactions, all Products and your use of such Products are subject to these Terms, which shall apply regardless of how you access the Site. Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this Site following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Site.

1. Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

2. Terms of Sale

By placing an Order you are offering to purchase a product on and subject to the following terms and conditions. All Orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or forces outside of our control for which we will not be responsible.

In order to contract with Rockmans you must be over 18 years of age and possess a valid credit card issued by a bank acceptable to us. Rockmans retains the right to refuse any request made by you. If your Order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Rockmans or may in some cases be a third party. Where a contract is made with a third party Rockmans is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an Order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit card used to place your Order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to changes.

a. Our Contract

When you place an Order, you will receive an acknowledgement e-mail confirming receipt of your Order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit card.

b. Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your Order at the correct price or cancelling it. If we are unable to contact you we will treat the Order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Prices are inclusive of GST. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

c. Colours

We have done our best to display as accurately as possible the colours of the products shown on the Site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

d. Payment

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

e. Promotional Codes

We may from time to time offer promotional codes which may apply in respect of any, or certain specified, purchases made though this Website.

The conditions of use relating to any promotional code will be specified at the time of issue.

These T&Cs relate to all Rockmans promotions, competitions and promotional codes (unless otherwise stated).

  1. Promotional codes cannot be redeemed for cash.
  2. An individual promotional code can only be used once per order.
  3. Promotional codes will not be resupplied if lost or stolen.
  4. The value of a promotional code will not be refunded if purchased items are returned.
  5. A promotion code can't be used after an order has been placed.

f. Cancelling Your Purchase

You have a right to refund your purchase of Product(s) from the Site within twenty-one days of the date on which you received your Order and receive a refund. To exercise your right to a refund, you may (i) notify us at customercare@rockmans.com.au within twenty-one days of receipt of your Order, or (ii) return your Order to your local store within twenty-one days of receipt of your Order:

In the event that we do not receive your returned Order within thirty (30) days of the later of (i) the date you notified us of your return and (ii) the date you received your Order the deemed date of receipt will be the date of the post-mark on the packaging of your returned Order. We will not be responsible for the costs of such return.

g. Faulty Products

In the event that you receive a faulty Product, we recommend that you contact Customer Care at customercare@rockmans.com.au. Provided that you return such faulty Product to us, we will provide you with a full refund to your original payment method.

We will not be liable to you for failures, defects or delays in delivery caused by:

  • Your provision of incorrect or outdated information;
  • Your mailbox being full;
  • Your failure to comply with instructions for use of the Site; or
  • Any event which is outside of our reasonable control.

3. Misuse of the Site

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Cybercrime Act 2001. Rockmans will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

4. Third Party Links

In an attempt to provide increased value to our visitors, We may choose various third-party web sites to link to from this Site. However, even if the third party is affiliated with Us, We have no control over these linked sites, all of which have separate privacy and data collection practices, independent of Rockmans.com.au. We have no responsibility or liability for these independent policies or actions and We are not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. None the less, We seek to protect the integrity of Our Website and the links placed upon it and therefore request any feedback on not only our Site, but for sites we link to as well (including if a specific link does not work).

5. Copyright, trademark, intellectual property rights and licenses

All of the content you see and hear on the Site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Us, one of Our affiliates or by third parties who have licensed their materials to Rockmans.com. The entire content of the Site is protected by copyright laws.

The content of the Site, and the Site as a whole, are intended solely for the personal, non-commercial use by the users of this Site. You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, non-commercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.

No right, title or interest in any content or materials is transferred to You as a result of any such activities. We reserve complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this Site.

W.Lane is a registered trademark. Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from Rockmans.com.au.

6. My Account and Wishlist

You are responsible for maintaining the confidentiality of the password chosen by You when You register on the Website and for restricting access to your computer and/or email address to prevent unauthorised access to your account.

We reserves the right to close an account if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts, or disrupts any of our services in any way.

We reserve the right to delete Your account or wishlist at any time. In this instance Your information will not be saved and cannot be retrieved by Us.

7. User comments, feedback and other submissions

All comments, feedback, reviews, suggestions, ideas, and other submissions disclosed, submitted or offered to Us on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Our property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Us of all worldwide rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Thus, We  will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Rockmans.com.au is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments submitted by you to the Site will be or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

8. Entire Agreement

The above Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between You and Rockmans. Any waiver of any provision of the Terms and Conditions will be effective only if in writing and signed by a Director of NONI B Group Ltd.

 

Promotional terms and conditions

ROCKMANS NOTHING OVER $20: Discount applies to Rockmans and Amber Rose full price styles only. Excludes Table Eight, Ezibuy, W.Lane, Beme & Noni B. Prices as marked online. Not valid on a prior purchase or existing Lay-by.  Not valid on the purchase of Gift Cards. Not valid in conjunction with any other promotional offer or voucher. While stocks last & for a limited time only. 

50% OFF TABLE EIGHT, THAT MEANS NOTHING OVER $40: Discount applies to Table Eight styles. Discount is off the original price. Any item higher than $40 shall be discounted to $40. Prices as marked online. Not valid on a prior purchase or existing Lay-by. Not valid on the purchase of Gift Cards. Not valid in conjunction with any other promotional offer or voucher. While stocks last. For a limited time only.

FINAL CLEARANCE OUTLET: Outlet prices are available online only. Prices as marked. Not valid on a prior purchase or existing lay-by. Not valid in conjunction with any other offer or promotional voucher. For a limited time & Only while stocks last. Excludes Ezibuy items.

50% OFF ADORE VOUCHER: Offer is redeemable on your next purchase online or in store. Valid on full price Rockmans merchandise only. Cannot be used in conjunction with any other offer, discount or promotional voucher. Excludes Ezibuy, Sale, Final Clearance, Jewellery or Accessories. Cannot be used to purchase gift cards. Simply enter your unique code online at checkout for 50% off and free shipping. Offer valid until 20th May 2017. You may access Rockmans privacy policy here

FREE SHIPPING:
To qualify for standard Free Shipping within Australia the customer must spend over $60 in one transaction. Click here for more details.

ALL OFFERS

  • Not valid in conjunction with other offers or promotional vouchers.
  • Cannot be redeemed against a prior purchase or on the purchase of Gift Vouchers, payment of an existing Lay-by or used as a deposit on a new Lay-by. 
  • For a limited time only and while stocks last.
  • Promotional and sale items cannot be placed on Lay-by.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

INSTAGRAM COMPETITION:

Your entry into Rockmans "How do you rock it? #RockItInRockmans" competition (“the competition”) is deemed acceptance of the following Terms and Conditions. Information on how to enter this competition and the prize(s) form part of these Terms and Conditions.

The promoter is NONI B Group Ltd, Rockmans parent company (ABN 54 051 283 900) whose registered office is at Ground Floor, 61 Dunning Avenue, Rosebery NSW 2018. ( 'Us', 'We' and 'Our'). We will facilitate the fulfilment and management of the prizes.

Who Can Enter -

Entry is only open to residents of Australia aged 18 years and over. Employees (and their immediate family) of the Promoter and agencies associated with this competition are ineligible to enter.

Employees and immediate families of NONI B Group Ltd are not eligible to enter the competition. 
By entering the competition you warrant that you meet the entry requirements detailed in the Terms and Conditions and accept all conditions therein.
The promoter reserves the right, in its sole discretion, to disqualify any individual deemed by the promoter to have breached any of the competition Terms and Conditions or engaged in unlawful or improper misconduct compromising the fair and just running of the promotion.
The promoter reserves the right to verify the validity of any entry or individual entering the competition at any time.

When To Enter -

The promotion runs weekly commencing on the 23rd of April 2018 at 05.00pm (AEST). It closes at midnight (AEST) on 25th May 2018. The winners will be the best valid entries as judged by the judging panel, having regard to skill, creativity and originality. The winner will be contacted directly via Instagram direct mail.  

How To Enter -

To enter, individuals must post a photo of themselves wearing their favorite Rockmans outfit, posting their photo onto their personal page and adding the #RockItInRockmans to be eligible.  
Entries must be received within the competition period.
Late, incomplete, indecipherable, discriminatory or otherwise offensive entries will be deemed invalid and potentially removed.
Only one entry is permitted per person per week.

Prize -

The prize is a discount code, allowing the winner $20 off their next full price purchase when shopping on rockmans.com.au. ONE (1) Winner is chosen every week during the promotion period. Each winner will receive a $20 discount code, redeemable only online and valid for 3 months. The winner will need to join the Rockmans VIP membership or already be a member, to obtain the code at the checkout. 
NONI B Group Ltd will not be responsible for maintenance of the prize once redeemed by the winner of the competition.
The prize must be taken as stated and cannot be varied. The prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash or sold.
The winner must provide NONI B Group Ltd with their details within 48 hours of notification via Instagram. In the event a winner does not claim the prize within 3 months, then the entire prize will be forfeited by the winner. 

Liability and Release –

Your entry into the competition, confirms that you own all necessary rights to provide the intellectual property constituting your entry.
As a condition of entering the competition, you hereby grant the promoter, the supplier and their affiliates irrevocable, royalty-free rights to reproduce, modify and republish any material created as a result of entry into the competition, including but not limited to your competition entry, photographs, sound recordings and video recordings and acknowledge you will not be entitled to any fee for such use.
Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia.
This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook or Instagram.

General -

We (and each of our related bodies corporate, their officers, employees and agents) will not be liable for any loss, damage or personal injury (including but not limited to indirect or consequential loss) whatsoever that is suffered or sustained in connection with this promotion, the promotion of this promotion, the receipt or use of this prize, except for any liability which cannot be excluded by law. We are not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, or providers, computer equipment, servers, or providers, computer equipment, software, technical problems or traffic congestion on the internet or at any website, or any combination thereof, including but not limited to, any injury or damage you may suffer or any other persons computer related to or resulting from participation in or downloading any materials in this promotion. In the event of war, terrorism, state of emergency or disaster we reserve the right (subject to any written directions under applicable law) to cancel, terminate, modify or suspend this promotion.

Personal Information –

Any personal information submitted to the promoters will be held in accordance with the Privacy Act. The promoter reserves the right to disclose personal information of entrants to the supplier and its affiliates assisting with the running of the competition.
Personal information collected during the competition period may be used for direct marketing purposes.
All personal information will be handled in accordance with the promoter's Privacy Policy available here: https://www.rockmans.com.au/privacy.aspx

FACEBOOK COMPETITION

Your entry into Rockmans ‘TREAT YOURSELF THURSDAY’ competition (“the competition”) is deemed acceptance of the following Terms and Conditions. Information on how to enter this competition and the prize(s) form part of these Terms and Conditions.

The promoter is NONI B Group Ltd, Rockmans parent company (ABN 54 051 283 900) whose registered office is at Ground Floor, 61 Dunning Avenue, Rosebery NSW 2018. ( 'Us', 'We' and 'Our'). We will facilitate the fulfilment and management of the prizes.

Who Can Enter -

Entry is only open to residents of Australia aged 18 years and over. Employees (and their immediate family) of the Promoter and agencies associated with this competition are ineligible to enter.

Employees and immediate families of NONI B Group Ltd are not eligible to enter the competition. 
By entering the competition you warrant that you meet the entry requirements detailed in the Terms and Conditions and accept all conditions therein.
The promoter reserves the right, in its sole discretion, to disqualify any individual deemed by the promoter to have breached any of the competition Terms and Conditions or engaged in unlawful or improper misconduct compromising the fair and just running of the promotion.
The promoter reserves the right to verify the validity of any entry or individual entering the competition at any time.

When To Enter -

The promotion runs every Thursday, commencing on the 5th April 2018 at 10.00am (AEST). It closes at midnight (AEST) on the 24th May 2018. The winners will be the best valid entries as judged by the judging panel, having regard to skill, creativity and originality. The winner will be announced in the comments section of the post and will be announced the day after each successive competition e.g. 5th Thursday April competition winner will be announced on Friday 6th April etc. The winner will be requested to Personal Message (PM) their address & contact details 

How To Enter -

To enter, individuals can go to Rockmans Facebook and react to the competition post with a like or love, and follow the post direction.
Entries must be received within the competition period.
Late, incomplete, indecipherable, discriminatory or otherwise offensive entries will be deemed invalid and potentially removed.
Only one entry is permitted per person.

Prize -

The prize is a $25 GIFT CARD which will be mailed via Australia Post.
NONI B Group Ltd will not be responsible for maintenance of the prize once redeemed by the winner of the competition.
The prize must be taken as stated and cannot be varied. The prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash or sold.
The winner must provide NONI B Group Ltd with their details within 48 hours of notification via Facebook. In the event a winner does not claim the prize within 3 months, then the entire prize will be forfeited by the winner. 

Liability and Release

Your entry into the competition, confirms that you own all necessary rights to provide the intellectual property constituting your entry.
As a condition of entering the competition, you hereby grant the promoter, the supplier and their affiliates irrevocable, royalty-free rights to reproduce, modify and republish any material created as a result of entry into the competition, including but not limited to your competition entry, photographs, sound recordings and video recordings and acknowledge you will not be entitled to any fee for such use.
Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia.
This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook or Instagram.

General -

We (and each of our related bodies corporate, their officers, employees and agents) will not be liable for any loss, damage or personal injury (including but not limited to indirect or consequential loss) whatsoever that is suffered or sustained in connection with this promotion, the promotion of this promotion, the receipt or use of this prize, except for any liability which cannot be excluded by law. We are not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, or providers, computer equipment, servers, or providers, computer equipment, software, technical problems or traffic congestion on the internet or at any website, or any combination thereof, including but not limited to, any injury or damage you may suffer or any other persons computer related to or resulting from participation in or downloading any materials in this promotion. In the event of war, terrorism, state of emergency or disaster we reserve the right (subject to any written directions under applicable law) to cancel, terminate, modify or suspend this promotion.

Personal Information

Any personal information submitted to the promoters will be held in accordance with the Privacy Act. The promoter reserves the right to disclose personal information of entrants to the supplier and its affiliates assisting with the running of the competition.
Personal information collected during the competition period may be used for direct marketing purposes.
All personal information will be handled in accordance with the promoter's Privacy Policy available here: https://www.rockmans.com.au/privacy.aspx