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Rockmans Terms and Conditions

Welcome to the Rockmans Web Site. Rockmans provides this Site as a service to you, our customers. Please review the following basic rules that govern your use of our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.

Definitions

“Conditions”   means these terms and conditions;
“Contract/ Agreement”
  means the contract incorporating these Conditions which is formed when You place an Order and We confirm acceptance of such Order;
“International”
  means countries other than Australia
“Transactions/Order”
  means an order placed by You via this Website for one or more Products;
“Personal Information”
  means all and any information provided by You in an Order or when registering on any part of this Website to include without limit your name, address and card details;
“Product”
  means any product advertised on this Website;
“We/Us/Our”
  means Rockmans, Noni B Ltd, Ground Floor, 61 Dunning Avenue, Rosebery NSW, 2018
“Website/site”
  means rockmans.com.au which is operated by Us;
“You/Your”
  means a user of this Website.

Unless we expressly provide otherwise, all Transactions, all Products and your use of such Products are subject to these Terms, which shall apply regardless of how you access the Site.
Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. Rockmans.com.au reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this Site following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Site.

1.    Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

2.    Terms of Sale

By placing an Order you are offering to purchase a product on and subject to the following terms and conditions. All Orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or forces outside of our control for which we will not be responsible.

In order to contract with Rockmans you must be over 18 years of age and possess a valid credit card issued by a bank acceptable to us. Rockmans retains the right to refuse any request made by you. If your Order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Rockmans or may in some cases be a third party. Where a contract is made with a third party Rockmans is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to change.

In order to contract with Rockmans you must be over 18 years of age and possess a valid credit card issued by a bank acceptable to us. Rockmans retains the right to refuse any request made by you. If your Order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Rockmans or may in some cases be a third party. Where a contract is made with a third party Rockmans is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an Order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit card used to place your Order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to changes.

a.    Our Contract

 When you place an Order, you will receive an acknowledgement e-mail confirming receipt of your Order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit card.

b.    Pricing and Availability

 Whilst we try and ensure that all details, descriptions and prices which appear on this Site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your Order at the correct price or cancelling it. If we are unable to contact you we will treat the Order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Prices are inclusive of GST. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

c.    Colours

 We have done our best to display as accurately as possible the colours of the products shown on the Site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

d.    Payment

 Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

e.    Promotional Codes

 Promotional codes - We may from time to time offer promotional codes which may apply in respect of any, or certain specified, purchases made though this Website.

The conditions of use relating to any promotional code will be specified at the time of issue.

These Terms & Conditions relate to all Rockmans promotions, competitions and promotional codes (unless otherwise stated).
  1. Promotional codes cannot be redeemed for cash.
  2. An individual promotional code can only be used once per order.
  3. Promotional codes will not be resupplied if lost or stolen.
  4. The value of a promotional code will not be refunded if purchased items are returned.
  5. A promotion code can't be used after an order has been placed.

f.    Cancelling Your Purchase

 You have a right to refund your purchase of Product(s) from the Site within twenty-one days of the date on which you received your Order and receive a refund. To exercise your right to a refund, you may (i) notify us at customercare@Rockmans.com.au within twenty-one days of receipt of your Order, or (ii) return your Order to your local store within twenty-one days of receipt of your Order:

In the event that we do not receive your returned Order within thirty (30) days of the later of (i) the date you notified us of your return and (ii) the date you received your Order the deemed date of receipt will be the date of the post-mark on the packaging of your returned Order. We will not be responsible for the costs of such return.

g.    Faulty Products

In the event that you receive a faulty Product, we recommend that you contact Customer Care at customercare@Rockmans.com.au. Provided that you return such faulty Product to us, we will provide you with a full refund to your original payment method.
We will not be liable to you for failures, defects or delays in delivery caused by:
  • Your provision of incorrect or outdated information;
  • Your mailbox being full;
  • Your failure to comply with instructions for use of the Site; or
  • Any event which is outside of our reasonable control.


3.    Misuse of the Site

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Cybercrime Act 2001. Rockmans will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

4.    Third Party Links

In an attempt to provide increased value to our visitors, We may choose various third-party web sites to link to from this Site. However, even if the third party is affiliated with Us, We have no control over these linked sites, all of which have separate privacy and data collection practices, independent of Rockmans.com.au. We have no responsibility or liability for these independent policies or actions and We are not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. None the less, We seek to protect the integrity of Our Website and the links placed upon it and therefore request any feedback on not only our Site, but for sites we link to as well (including if a specific link does not work).

5.    Copyright, trademark, intellectual property rights and licenses

All of the content you see and hear on the Site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Us, one of Our affiliates or by third parties who have licensed their materials to Rockmans.com.au. The entire content of the Site is protected by copyright laws.
The content of the Site, and the Site as a whole, are intended solely for the personal, non-commercial use by the users of this Site. You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, non-commercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.

No right, title or interest in any content or materials is transferred to You as a result of any such activities. We reserve complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this Site.

Rockmans is a registered trademark. Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from Rockmans.com.au.

6.    “My Account” and “Wishlist”

 You are responsible for maintaining the confidentiality of the password chosen by You when You register on the Website and for restricting access to your computer and/or email address to prevent unauthorised access to your account.
We reserves the right to close an account if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts, or disrupts any of our services in any way.

We reserve the right to delete Your account or wishlist at anytime. In this instance Your information will not be saved and cannot be retrieved by Us.

7.    User comments, feedback and other submissions

All comments, feedback, reviews, suggestions, ideas, and other submissions disclosed, submitted or offered to Us on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Our property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Us of all worldwide rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Thus, We will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Rockmans.com.au is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

8.    Entire Agreement

The above Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between You and Rockmans. Any waiver of any provision of the Terms and Conditions will be effective only if in writing and signed by a Director of Noni B Ltd.

 

Promotional Terms And Conditions

CURRENT OFFERS  

ONLINE EXCLUSIVE 50% OFF ROCKMANS FULL PRICE: Offer applies to full price Rockmans styles only. Discount is off the original price. Prices as marked online. Offer can be used in conjunction with Free Luxe Robe When You Spend $99*. Not valid in conjunction with any other offer or rewards vouchers. Excludes Rockmans Longsleeve Foil Spot Bathrobe. Offer ends AEST Midnight Friday 19 April 2019. 

REWARDS VOUCHERS
1.This voucher includes a 5% rebate on your season spend from the Rockmans range, between 1st August 2018 - 31st January 2019. 2. Valid on the purchase of Full Price items only. Excludes Sale items. 3. Only one voucher valid per transaction. 4. Cannot be used in conjunction with any other offer, with the exclusion of standard Rockmans Gift Cards and Credit Notes. 5. Will not be replaced if lost or stolen. 6. Cannot be redeemed for cash or used to make a payment on a Fashion Account or new or existing lay-by. 7. Voucher must be surrendered on redemption. 8. Neither cash nor credit will be issued for balance if voucher not redeemed in full. 9. Voucher value will not be refunded in purchased items are returned. 10. Valid from 1 April 2019 - 21 April 2019. HOW TO REDEEM ONLINE: Log onto your VIP account and enter voucher number at checkout, at time of transaction.

FREE LUXE ROBE WHEN YOU SPEND $99: Customer must reach $99 in a single transaction online to receive a free Luxe Robe available in 3 colours. Excludes the purchase of sale items. Can be used in conjunction with other promotional offers. If a customer returns or exchanges an item and the total is now less than $99, bathrobe must also be returned. While stocks last and for a limited time only.
HOW TO REDEEM: Add your favourite items into your online shopping cart, once the $99 spend threshold is met, customer will be prompted to select a Luxe Robe colour as their preferred Gift With Purchase. Item must be added to shopping cart. Offer applies to Rockmans Luxe Robe Style 1046435 only.

20% OFF WHEN YOU BUY 2 OR MORE: Offer applies to full price Rockmans styles only. VIP Exclusive offer, sign up or log in online to redeem.Two or more items must be purchased in a single transaction, price will update automatically at cart. Not valid in conjunction with another offer or rewards vouchers online. For a limited time only and while stocks last. Not valid on a prior purchase, existing or new lay-bys. REFUND INFORMATION If customer would like to return an item, the balance of items must be purchased in full. Excludes the Rockmans Luxe Robe Style 1046435.

ALL FULL PRICE DENIM 50% OFF: Offer applies to full price Rockmans Denim styles only.  Prices as marked online. While stocks last & for a limited time only. Not valid in conjunction with any other offer or promotion.

SAVE $20 ON PUFFER VESTS: Applies to selected styles only. Prices as marked online. Cannot be used in conjunction with any other offer or with a rebate voucher online. 

SAVE $30 LAMB JACKETS: Applies to selected styles only. Prices as marked online. Cannot be used in conjunction with any other offer or with a rebate voucher online. 

SELECTED STYLES $20: Offer applies to selected Rockmans styles only.  Prices as marked online. While stocks last & for a limited time only.

LINEN BLAZERS 50% OFF: Offer applies to selected Rockmans Linen Blazer style 1046160 only. Prices as marked online. Not valid in conjunction with any other offer or promotion.

DENIM JACKET NOW $59.99: Price applies to selected Rockmans Denim Jacket style 1046165 only. Prices as marked online. Offer valid in conjunction with "Buy 2 or more and get 20% off" promotion. 

IT KNITS NOW $39.99: Price applies to selected Rockmans Knitwear styles only. Prices as marked online. Offer valid in conjunction with "Buy 2 or more and get 20% off" promotion. 

SELECTED CARDIGANS NOW $29.99: Price applies to selected Rockmans Cardigans styles only. Prices as marked online. Offer valid in conjunction with "Buy 2 or more and get 20% off" promotion.

ONLINE ONLY SELECTED STYLES $14.99 AND $9.99: Price applies to selected Rockmans styles only. Prices as marked online. While stocks last and for a limited time only. Not valid in conjunction with any other offer or your rewards voucher.

ONLINE ONLY $7.99 BASIC TEES: Price applies to selected Rockmans basic tee styles only. Prices as marked online. While stocks last and for a limited time only. Not valid in conjunction with any other offer or your rewards voucher.

TABLE EIGHT 50% OFF: Offer applies to selected full price Table Eight styles only. Discount is off the original price. Prices as marked online. Offer begins Tuesday 26 March 2019.

AMBER ROSE ACESSORIES 50% OFF: Discount applies to full price Amber Rose Jewellery, Sunglasses & Bags styles only. Prices as marked online. For a limited time only, while stocks last. 

MID SEASON SALE ALL FINAL CLEARANCE SALE FROM 10: Offer applies to all Rockmans Final Clearance Sale styles only. Prices as marked online. Limited time only. Not valid in conjunction with any other offer or promotion. Not valid in conjunction with rewards vouchers.

AMBER ROSE SELECTED SALE JEWELLERY NOW $5: Offer applies to selected Amber Rose sale Jewellery only. Prices as marked online.

FINAL CLEARANCE OUTLET: Outlet prices are available online only. Prices as marked. Not valid on a prior purchase or existing lay-by. Not valid in conjunction with any other offer or promotional voucher. For a limited time & Only while stocks last. Excludes Ezibuy items. 

 

ALL OFFERS

  • Prices as marked online.
  • Promotions valid on Rockmans only. Exclude Ezibuy, Table Eight, Amber Rose, W.Lane, Beme, Noni B and Liz Jordan.
  • Not valid in conjunction with other offers or promotional vouchers.
  • Cannot be redeemed against a prior purchase, payment of an existing Lay-by or used as a deposit on a new Lay-by.
  • For a limited time (unless otherwise stated) and while stocks last.
  • Promotional and sale items cannot be placed on Lay-by.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

FREE SHIPPING: To qualify standard Free Shipping within Australia the customer must spend over $60 in one transaction. Click here for more details.

EZIBUY AND SISTER BRAND PRODUCTS: We do not accept in store returns for Ezibuy and Sister Brand Products. These products are identified on the product page and your invoice with the relevant brand name. If you wish to return an Ezibuy or Sister Brand Products you are welcome to return it online, free of charge.

REFUND POLICY FOR FINAL CLEARANCE OUTLET
Please note we do not accept online returns for items purchased in our final clearance outlet. Items in our final clearance outlet are identified on the product page and your invoice with the statement “CLEARANCE STYLE. RETURN TO STORE ONLY”. If you wish to return a clearance style you are welcome to return it to any Rockmans store, free of charge. You can find your nearest store here. Final Clearance purchases made using Afterpay can now be returned or exchanged at your local Rockmans Store.
Our normal refunds policy applies to any full price or sale styles purchased in the same transaction as final clearance styles.
Faulty goods are excluded from this policy. If you discover a fault with a clearance style, please phone us. Have handy your order number. From here we will arrange for the faulty item to be returned free of charge. Once we receive the item back we will be in contact to let you know next steps. If we are sending you a replacement item, we will do so as quickly as we can. Your statutory rights are not affected.

 

OFFERS THAT HAVE ENDED

FREE SHIPPING ON ALL ONLINE ORDERS: Offer applies to any online purchase. Australia only. Offer valid for a limited time only, commences AEST 2pm Monday 8th April. Please note: customers may experience delays in receiving their orders between Monday 8th April and Monday 15th April due to Stock-Take. Please allow extra time for delivery during this period. 

LINEN BLAZERS NOW $59.99: Price applies to selected Rockmans Linen Blazer style 1046160 only. Prices as marked online. Offer valid in conjunction with "Buy 2 or more and get 20% off" promotion. Offer ends AEST Midnight Friday 12 April 2019.

50% OFF SELECTED STYLES: Price applies to selected Rockmans styles only. Prices as marked online. While stocks last and for a limited time only. Not valid in conjunction with any other offer or your rewards voucher.

SELECTED DENIM $39.99: Offer applies to selected Rockmans Denim styles only.  Prices as marked online. While stocks last & for a limited time only. Offer commences Thursday 28 March 2019. Offer valid in conjunction with "Buy 2 or more and get 20% off" promotion. Offer ends AEST Midnight Friday 12 April 2019.

24 HOUR ONLINE SHOPPING EVENT- SELECTED TOPS $20: Offer applies to selected Rockmans Tops & Tunics styles online only. Prices as marked online. While stocks last & for a limited time only. Offer commences 12pm AEST Wednesday 3 April 2019 - extended until AEST midnight Thursday 4 April 2019. Not valid in conjunction with another offer or rewards voucher. Online only. 

FREE SHIPPING ON ALL ONLINE ORDERS: Offer applies to any online purchase. Australia only. Offer valid one day only on Friday 5 April 2019 until Midnight AEST. 

AMBER ROSE SALE JEWELLERY 2 FOR $10: Offer applies to sale Amber Rose Jewellery styles only. While stocks last & for a limited time only. Price will update at cart.

AMBER ROSE SUNGLASSES NOTHING OVER $20: Price applies to full price Amber Rose Sunglasses styles only. Prices as marked online.

AMBER ROSE JEWELLERY NOTHING OVER $15: Price applies to full price Amber Rose Jewellery styles only. Prices as marked online.

AMBER ROSE BAGS 50% OFF: Discount applies to full price Amber Rose Bags styles only. Prices as marked online.

ONLINE EXCLUSIVE 3 FOR $50 SELECTED STYLES: Applies to selected Rockmans styles only. While stocks last & for a limited time only. Price will update at cart. Offer commences Tuesday 26/3/19. 

SELECTED STYLES $20: Offer applies to selected Rockmans styles only.  Prices as marked online. While stocks last & for a limited time only. Offer commences Monday 25 March 2019. 

60% OFF SELECTED STYLES: Offer applies to selected Rockmans styles only. Discount is off the original price. Prices as marked. While stocks last & for a limited time only. Offer commences Tuesday 19 March 2019. 

TABLE EIGHT NOTHING OVER $30: Offer applies to full price Table Eight styles only. Discount is off the original price. Prices as marked online. Offer ends AEST Midnight Monday 25 March 2019.

LIMITED TIME ALL FINAL CLEARANCE SALE & OUTLET $10: Online exclusive. Prices as marked online. Offer applies to all Rockmans Final Clearance Sale & Outlet styles only, Excluding Coats & Jackets. Offer commences 9am AEST 21 March 2019.

ONLINE EXCLUSIVE SALE 3 FOR $30 SALE & OUTLET STYLES: Applies to Rockmans sale & final clearance outlet items only, excluding Coats & Jackets. While stocks last & for a limited time only. Price will update at cart. Offer commences Saturday 23/3/19.

NOTHING OVER $20: Offer applies to Rockmans styles only. Excludes coats and jackets. Prices as marked online. Offer online Wednesday 13 March and commences in store on Thursday 14 March. For a limited time only and while stocks last. Offer ends AEST midnight Monday 18 March 2019.

AMBER ROSE ACESSORIES 30% OFF: Discount applies to full price Amber Rose Jewellery, Sunglasses & Bags styles only. Commences AEST 11:30am Monday 11 March 2019.

ONLINE EXCLUSIVE ALL FULL PRICE ROCKMANS SHORTS $20: Price applies to Rockmans full price Shorts styles only. Prices as marked online.

SELECTED STYLES NOTHING OVER $20: Offer applies to selected Rockmans styles only. Prices as marked online. Offer commences AEST 2pm Thursday 7 March 2019. 

50% OFF ROCKMANS FULL PRICE: Offer applies to full price Rockmans styles only. Discount is off the original price. Prices as marked online. Offer commences Sunday 10 March 2019. 

(ONLINE)LIMITED TIME 2 FOR $20 FINAL CLEARANCE SALE & OUTLET STYLES: Offer applies to Rockmans Final Clearance Sale & Outlet styles only, excluding Coats & Jackets. Customer must purchase 2 of the selected items to receive total for $20. Price will automatically update at cart. REFUND INFORMATION If customer would like to return an item, the balance of items must be purchased in full. Offer commences Tuesday 12 March. For a limited time only, while stocks last.

(IN STORE)LIMITED TIME 2 FOR $20 SELECTED SALE STYLES: Offer applies to selected Rockmanse Sale styles only, excluding Coats & Jackets. Customer must purchase 2 of the selected items to receive total for $20. REFUND INFORMATION If customer would like to return an item, the balance of items must be purchased in full. Offer commences in store Tuesday 12 March. For a limited time only, while stocks last.

NOTHING OVER $20: In Store & online for one day only. Offer applies to all Rockmans full price styles only. Excludes coats and jackets. Prices as marked online. Offer ends AEST midnight Saturday 9 March 2019. 

ONLINE EXCLUSIVE SALE 3 FOR $30 SALE & OUTLET STYLES: Applies to Rockmans sale & final clearance outlet items only, excluding Coats & Jackets. While stocks last & for a limited time only. Price will update at cart. Offer ends AEST midnight 10/3/19.