From small treats to big surprises; tick off everything on your Christmas list and have it delivered in time for Christmas and all your summer social events

Last Chance Christmas Shipping

All locations (except NT) can order up to midnight on Monday 18 December 2017 for delivery before Christmas* The normal shipping time frame will resume from 1st January 2018 for all areas.

 Destination Area  Last Shipping Date
 NSW. ACT, Brisbane Metro, Melbourne Metro, SA, VIC, Perth, TAS, QLD, WA  Monday 18th December 2017
 NT  Friday 15th December 2017
 New Zealand  Friday 8th December 2017

*Subject to Australia Post delivery times. Excludes Ezibuy product.

 

Deliveries during Sale and popular Promotional periods:

During our very popular sale and promotional periods deliveries can take a little longer than usual to dispatch from our warehouse.  
Standard delivery times do not apply. If you haven't received your order within 24 working days please contact our customer care team. We will happily check the status of your delivery.

Shipping to Australia? 

If you spend over $60, delivery is free!

  • Purchases under $60 will attract a $10 flat fee.
  • Your parcel will be delivered within 5 - 7 business days (excluding weekends and public holidays) from the day you have placed your order.
  • Delivery may take longer in remote or rural areas or during promotion and sale periods
  • Your order will be delivered by Australia Post.
  • You will receive an email once we have dispatched your order, it will contain the tracking number, so you can track your parcel straight to your door.
  • We offer free delivery for return orders, see our Returns Policy

 

Shipping to New Zealand? 

We offer $15 AUD flat rate shipping to New Zealand

  • Your parcel will be delivered within 10 business days (excluding weekends and public holidays) from the day you have placed your order.
  • Delivery may take longer in remote or rural areas or during promotion and sale periods
  • Your order will be delivered by Australia Post Express Courier International trackable service.
  • You will receive an email once we have dispatched your order, it will contain the tracking number, so you can track your parcel straight to your door.
  • We offer free delivery for return orders, see our Returns Policy
  • Orders which are equivalent to NZ$400 shipped to New Zealand may incur customs charges and duties charged by the NZ Customs Service once the parcel reaches its destination port and must be paid by the recipient directly to the NZ Customs Service or its authorized service provider.

 

Delivery options

At the checkout you have two delivery options:

1. Standard delivery

Your order will be delivered to your nominated address and a signature will be required (if you are not home a calling card will be left advising which post office to collect your parcel from)

2. Authority to leave

If you are not home your parcel will be left at your front door with no signature required (Rockmans cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier)

 

EziBuy Deliveries 

  • EziBuy products will be shipped separately from New Zealand. If you have purchased a mix of EziBuy and W.Lane items, you will receive 2 parcels (at no extra charge of course).
  • EziBuy orders over $1000AUD may incur customs charges and duties charged by the AU Customs Service once the parcel reaches its destination port and must be paid by the recipient directly to the AU Customs Service or its authorized service provider. See our full terms and conditions here

 

Sister Brand Deliveries 

  • Sister Brand products may be shipped separately from their corresponding warehouse and no additional shipping charges will be applied to these parcels.
  • You will be notified via email once your order has been dispatched. This email will include tracking details relating to your order.
  • For more details about our Sister Brand Returns policy please click here